All prices are in USD | 215-933-5047 / 1-888-415-4434
These Terms of Sale apply to all offers made by Encore Editions, LLC, all orders place by you and all agreements concluded between us in relation to the products and services offered on this website.
The quality of your experience is our priority. In the event that you are not satisfied with any item, you many return it within 15 days of receipt for a replacement or refund for the price of the product. Shipping charges will not be refunded. See below to determine how to proceed based on your reason for return.
My order was damaged during delivery or other quality concerns.
If your order should arrive in less than satisfactory condition, simply take a digital photo of the item and one of the shipping container it arrived in, attach them to an email and send to email@example.com. Please include in the body of the email: your order number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. Your request will be processed within 48 hours and you will receive an email letting you know your replacement is under production or your refund is being processed.
I changed my mind; it doesn't look like I thought it would in my space.
If a product is perfect, but not perfect for you, you may return it for a product refund or store credit (minus shipping charges). Product refunds will be issued within 48-72 hours of receiving the returned package, less a 20% restocking fee. Store credit returns are for the full order price. Upon receipt of the returned package, you will be emailed a coupon code in the purchase amount to use on a future order.
To return your item(s) please pack them in the original tube or box. We strongly encourage you to return your item via a trackable method. Please note that a restocking fee may be applied for any returns that arrive damaged due to insufficient re-packing of the product.
I like my order, but I would like to make some changes.
If you are happy with your order but decide to make some changes after receiving it, such as color adjustments or other custom revisions, we will handle your request on a case-by-case basis and do our best to accommodate your wishes. Please note that there will be a $40 editing/restocking fee in addition to the re-shipping charge. If we come to a resolution on how to change your order, you are responsible for shipping back the original work of art. Please contact us to make this type of request.
No refunds will be given on digital download or Upload & Print orders.
For international returns, please contact us at firstname.lastname@example.org.
Notwithstanding the product prices shown on the website, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items shown on the website may be mispriced as a result of price changes that are implemented at or about the time of your visit to the website. Please note that we sell only custom products according to your specifications and will charge your credit card for the amount due plus shipping and any applicable taxes at the time of order confirmation. Any changes to an order will be accepted within the first 24 hours after order placement. If desiring changes beyond the 24 hours please contact us at email@example.com or 1-888-415-4434.
We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).
Items shipped to destinations in the state of Pennsylvania are subject to tax. No sales tax is charged when purchasing gift certificates; however, purchases paid for with gift certificates may be subject to tax.
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.
The offers by Encore Editions, LLC, your orders, and the agreements between us for the delivery of our services and products are subject to the laws of the State of Pennsylvania. The state or federal courts located in Bucks County, Pennsylvania will have exclusive jurisdiction to settle any dispute between us in relation to our products or services.
THIS IS A FAIRLY LENGTHY DOCUMENT (THIS “AGREEMENT”), AND IT CONTAINS MANY IMPORTANT PROVISIONS THAT AFFECT YOUR RIGHTS AND OBLIGATIONS. BY MAKING ANY PURCHASE THROUGH THIS WEBSITE YOU HEREBY AGREE TO BE BOUND BY THIS AGREEMENT. WE ENCOURAGE YOU TO PRINT A COPY OF THIS AGREEMENT FOR YOUR RECORDS. This Agreement governs your use of the Encore Editions website (“Site”), including, without limitation, the uploading and downloading of photographs, illustrations, images or other pictorial or graphic Contents (“Content”) onto or from the Site, access to web logs and forums, and any and all services offered by Encore Editions on or through the Site. General
You may not use, reproduce, distribute, display or create derivative Content based on any Content that appears on the Site unless you enter into a Content Download Agreement, and you may do so only to the extent expressly permitted under the terms and conditions of an applicable Content Download Agreement. You acknowledge and agree that no ownership of any Content can be transferred, and that no sale of any Content can be effectuated, on or through the Site. Only the rights expressly sublicensed in an applicable Content Download Agreement are granted on or through the Site. You acknowledge and agree that Encore Editions or its licensors retain all ownership rights in and to the Content, and that such Content is covered and protected by copyright, trademark and other intellectual property rights of Encore Editions or its licensors. The Materials may only be used and copied for your own, non-commercial, personal or educational purposes, provided that the Materials are not modified and that copyright and other intellectual property notices are not deleted. You may not create derivative works from or otherwise exploit the Materials in any way.
Encore Editions updates the information on this Web site regularly. However, Encore Editions cannot guarantee or accept any responsibility or liability for the accuracy, currency or completeness of the information on this Web site. Encore Editions may revise, supplement or delete information, services and/or the resources contained in the Web site and reserves the right to make such changes without prior notification to past, current or prospective visitors.
This Web site may provide links to third party Web sites for your convenience only. The inclusion of these links does not imply that Encore Editions monitors or endorses these Web sites. Encore Editions does not accept any responsibility for such Web sites. Encore Editions shall not be responsible or liable, directly or indirectly, for any damage or loss, caused or alleged to be caused by or in connection with the use of or the reliance upon any information, content, goods or services available on or through any third party Web sites or linked resources. Internet software or computer viruses Due to technical difficulties with the Internet, Internet software or transmission problems could produce inaccurate or incomplete copies of information contained on this Web site. Computer viruses or other destructive programs may also be inadvertently downloaded from this Web site. Encore Editions shall not be responsible or liable for any software, computer viruses or other destructive, harmful or disruptive files or programs that may infect or otherwise impact your use of your computer equipment or other property on account of your access to, use of, or browsing on this Web site or your downloading of any of the Materials from this Web site. Encore Editions recommends that you install appropriate anti-virus or other protective software.
THIS WEB SITE AND THE MATERIALS ARE PROVIDED "AS IS" WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. IMAGE REVOLVER DOES NOT REPRESENT OR WARRANT THAT THIS WEB SITE OR THE MATERIALS WILL MEET YOUR REQUIREMENTS OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR FREE.
The Site is controlled, operated and administered by Encore Editions from within the United States of America. The Site can be accessed from all territories of the United States, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the United States, you acknowledge and agree that this Agreement will be governed under the laws of the United States. You hereby irrevocably submit to the exclusive jurisdiction of the Federal Courts of the United States and the state courts of Pennsylvania with respect to the subject matter of this Agreement. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. You consent to service of any required notice or process upon you by email, registered mail or overnight courier with proof of delivery notice, addressed to the address or contact information provided by you at the time you are first granted access to the membership portions of the Site, or such other address as you may advise us in writing to use, from time to time. If Encore Editions is obligated to go to court, rather than arbitration, to enforce any of its rights, or to collect any fees, you agree to reimburse Encore Editions for its legal fees, costs and disbursements if Encore Editions is successful.
If a product is perfect, but not perfect for you, you may return it for a product refund or store credit (minus shipping charges). Product refunds will be issued within 48-72 hours of receiving the returned package, less a 15% restocking fee. Store credit returns are for the full order price. Upon receipt of the returned package, you will be emailed a coupon code in the purchase amount to use on a future order.
Updated October 18, 2016